Privacy Policy

Welcome to MAHARAT FOR TOURISM e-learning hub, a platform developed by SPARk dedicated to learning in the tourism sector. We respect your privacy and are committed to protecting your personal information in accordance with data protection regulations, such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This privacy policy outlines how we collect, use, and safeguard your data.

1. Information Collection

We collect various types of information when you use our platform, including:

• Personal Information: Name, email address, phone number, and any other data provided when creating your account.
• Usage Data: Information about your use of the platform, including courses taken, results obtained, and interactions with the content.
• Technical Data: IP address, browser type, operating system, and other technical details related to your connection.

2. Use of Information

The collected information may be used to:

• Manage and personalize your learning experience.
• Provide effective customer support.
• Improve the platform and develop new features.
• Send you platform-related communications (course notifications, updates, etc.).
• Analyze platform usage for research and development purposes.

3. Information Sharing

We do not sell, rent, or share your personal information with third parties, except in the following cases:

• Service Providers: We may share your information with third-party service providers who help us operate the platform (hosting, maintenance, payment management).
• Legal Obligations: We may disclose your information if required by law or if necessary to protect our rights or the rights of other users.

4. Compliance with GDPR and CCPA

• GDPR: If you reside in the European Union, you have specific rights under the General Data Protection Regulation (GDPR). These include the right to access, rectify, delete your personal data, and the right to request data portability and restrict or object to its processing.
• CCPA: If you reside in California, you have specific rights under the California Consumer Privacy Act (CCPA). These include the right to know what information we collect, how it is used, and the right to request its deletion. You also have the right to opt out of the sale of your personal information.

5. Data Protection

We take appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Cookies

We use cookies to enhance your user experience. Cookies are small text files stored on your device that help us recognize you during future visits and track your preferences. You can manage your cookie settings through your browser.

7. Changes to the Privacy Policy

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page, and we will notify you of significant changes via email or platform notifications.